our shipping policy

During these challenging times we are shipping orders and continuing to take appropriate precautions to minimize risk for our customers and staff.

Due to worldwide supply chain interruptions, the availability of the products we carry online has been affected. We strongly recommend that you reach out to us with any questions regarding the availability of any item you may be interested in.

We thank you for your patience and understanding as we attempt to process and ship your order as quickly as possible.


Certain larger and heavier items such as (but not limited to) tires, crash bars, skid plates, pannier racks, luggage racks incur a shipping fee.
Certain regions and postal codes in Canada are NOT eligible for free shipping. Motorcycles and OutBack Motortek products are NOT eligible for free shipping.


When products are shipped to you by Canada Post, Dualsport Plus is not liable for breakage and/or non-delivery of the products you have purchased. The coverage of the contents of the order shipped to you by Canada Post will be limited by the limits of liability provided by Canada Post's terms and conditions of carriage. You may wish to purchase insurance for loss or breakage during carriage for the full insurable value of the products you have ordered. In order to purchase additional package insurance, please call us directly after placing your online order.


We do not offer shipping or sales to the United States.